You could call me the therapist, big sister, old wise one, tear wiper, policy officer, judge, rule maker, enforcer, peacekeeper, life of the party, cheerleader, watchdog, gatekeeper — or as most know it, the HR director. I started in HR in 2002, by happenstance! I was a supervisor in the tele-sales department of MBNA America and the HR admin had gone on maternity leave. The HR Director asked if I’d lend a hand, and it was a natural fit! I’ve been in HR in many fields, but I found my passion in Hospitality. Today, among the slew of HR responsibilities (which I’ll spare you), I also sit on our SCLT (Support Center Leadership Team), manage our onboarding process, and ensure that our DKN team members live by our culture and values.
This year will mark my 11th year at DKN, where I now serve as the HR Coordinator. I came to DKN through family; two of my sisters are former DKN Team Members, who described DKN as being the perfect fit for me and my kids. They were right, as usual. Who gets to celebrate their boss’ birthday by playing volleyball, hiking and having tea at his home? We strive to make a home away from home, be it at our hotels or at support center. This, I think, is why I’m most motivated to come to work — so I can create a home away from home, here at support center.