With more than 20 years of experience in the hospitality industry, I currently lead the Operations Team at DKN. I hold a Bachelor’s Degree in Hotel Management and Tourism and an MBA with an emphasis in Leadership and Management from the University of San Diego.
I have a passion to develop team members, provide excellent customer service, and make every hotel financially successful. I’m a part of a team that sets goals and strategies for the hotels and has a true passion to bring the strengths of each person alive and with my role of leading the Support Center Leadership Team (which includes Operations, Sales & Marketing, Revenue Management, IT, HR, and Third Party Management) I am able to do what I love every day! My passion for hospitality and people have helped DKN Hotels gain recognition as a company that lives its culture and values and makes a positive difference in people’s lives.